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Privacy Policy

Adult Luxury website is owned by Adult Luxury, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Adult Luxury, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Adult Luxury website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Adult Luxury, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via admin@adultluxury.co.za.

Your rights & Privacy Policy:

For your security, we don’t take any credit card numbers over the phone or by email. If you pay via credit card, our secure site will take you to our 3rd party payment page for you to enter your card details after selecting the “Place Order” button. 3D secure payment confirmation will also happen here. Upon completion you will be taken to the order confirmation page.

3D Secure? What’s That?

It’s an authentication system that adds an extra layer of protection against fraud. All South African banks use 3D SecureCode to protect their clients, which is great for us but not so good for credit card fraudsters.

To activate your Secure Internet Shopping, contact your Bank to activate your Credit Card with 3D SecureCode. You can usually do this on your online banking system. You will need your cellphone handy as your Bank will contact you via SMS with your Secure Code.

Proof Of Payment

If you are paying by credit card, there is no need to send us proof of payment – it happens automatically. If you are paying by EFT or direct deposit, please email your proof of payment to us.

If we do not receive your POP we will wait until your payment reflects on our bank statement. (This may take up to 3 days, depending on your bank.) If payment is made in a Foreign currency, we will need it to clear in our account before we can process your goodies!

Can I Pay COD?

We outsource delivery to third party couriers, so they cannot accept payment. All orders need to be paid for before they are dispatched, so Cash On Delivery is not possible.

Fraud & Security Checks

We do strict fraud checks to prevent criminal and fraudulent activity, as well as using 3D Secure to reduce fraud. We report all fraudulent activity to the necessary officials.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@adultluxury.co.za.

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About us

Your one stop adult shop for sex toys and adult accessories.

We offer you reliable, fast and 100% discreet delivery from our branches across South Africa to anywh­ere in the world !

Overnight Delivery Available in South Africa. Speed Service Delivery to Mozambique, Swaziland, Namibia, Botswana and Lesotho. Normal Delivery times for the rest of the world.

Adult Luxury’s main focus is to bring high-end luxury Medical Silicon and body-safe adult sex toys to our clients in South Africa.

Our in-store and online adult shopping store goal is, to be your ongoing trusted and obvious choice when it comes to selecting your adult products and sex accessories that aim to give you the ultimate in sexual pleasure and satisfaction.

To this end we only import name brand sex toys that is trustworthy, body safe sex toys of the highest quality and safety: our clients are assured of the excellence of these internationally accepted adult products, sex accessories and sex toys.

To ensure perfect quality, our suppliers, the manufacturers and all their products are extremely carefully screened and investigated before being chosen by us. Our company’s primary resources are dedicated to the investigation of international suppliers, and we ensure that they comply with – and ad here to – our strict selection criteria. Within this crucial framework our evaluation of all suppliers’ products is stringently monitored and we only approve products from suppliers and manufacturers that pass certification on initial product design and intensive physical inspections, and then through quality quantitative assessment.

Apart from the all-important functional aspect of the products, our requirements for manufacturers and suppliers include – but are not limited to – the registration of establishment, accurate listing of sex products, manufacturing in accordance with the quality systems regulations, and open medical reporting of any adverse events. The purpose of supplier evaluation is to ensure that our portfolio incorporates the ‘best in class sex toys’ available for use globally. Our dedication ensures that our clients receive the best value for their money and the peace of mind that selected toys are professionally manufactured from body-safe materials and can be used without fear of side-effects or bad experiences.

Above everything else we believe passionately in keeping our customer’s interests and health as the top priority whilst offering the best in personal sex products.

Your one stop shop for adult sex toys online and in-store.

Our luxury sex toy selection contains a complete range of pleasurable play things that will keep your toy box filled! Ranging from ladies vibrators, male masturbation toys, adult products, vibrators for women, sex accessories, vibrators for sale, toys for men, penis pumps, bondage toys, anal plugs couples toys, sex toy, vibrators, realistic dildos, Anal toys, couples sex toys and so much more.

These intimate toys will make for the perfect bedside partner, whether it’s your favorite tow curling vibrating egg, or raising the heat on date night with couples rabbit cock rings.

Buy quality that will last a lifetime!